FAQ
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What do I need to bring to class?
Please bring a water bottle, socks and a towel (optional). All equipment, including a mat is provided.
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What should I wear?
Wear comfortable, breathable clothing that allows you to move freely. Grip socks are preferred for safety but socks in general are recommended for hygiene.
Most clients wear: Exercise tights, shorts, tank top, sports bra, T-shirt, trackies, hoodie/jumper.
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I’m a beginner- can I join your classes?
Absolutely! All classes are beginner friendly or offer beginner friendly options.
I recommend starting with a Move & Flow class or a Balance & Control class. Although all classes are beginner friendly our Burn & Tone and Sweat & Sculpt classes offer slightly faster transitions and greater options for progression. Mums & Minis classes are beginner friendly.
Private classes are available for beginners.
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What is your cancellation policy?
Please provide at least 5 hours notice for group classes and 24 hours notice for private classes. Failure to cancel outside of these hours may result in being charged for the price of the session.
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How many people are in a class?
Group classes are kept small, minimum of 3 and a maximum 8 participants.
Mums & minis classes offer a maximum of 6 participants.
Events and workshops are often larger at approximately 8-16 participants.
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Do you offer private sessions?
Yes! Private group or individual sessions are available and can be tailored to your specific needs or goals.
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I have an injury/health condition, can I still do Pilates?
Please get in touch before booking so we can discuss whether classes or private sessions are most suitable for you.
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How do I pay for classes?
Payment can be made in person or online via the PT Mate app or website. Payment must be made in advanced/at time of booking.
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Do I need to book in advance?
Yes- bookings are essential to secure your place, as class sizes are kept small.
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Do you have grip socks available?
Yes, I stock a limited range of ‘Grippy’ brand grip socks. Please ask prior to your session to see what is available.
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How do I order merchandise?
Finding Ground Wellness Club merchandise is available via custom order. Please get in contact if you would like to place a order.
Please note: availability of sizes and colours are out of my control. I require a minimum of 5 orders to process.
Payment must be made in advance via cash, PT Mate or bank transfer.